covid-19 information

 

When you arrive

  • Please arrive at your appointment on-time and alone (you cannot bring anyone with you into the salon)

  • Please bring & wear your mask at all times in the salon – We can provide one for you if you don’t have one

  • Our front doors will be open – please walk straight in

  • Use the hand sanitiser provided at reception

  • Our waiting areas will be limited, you may be asked to wait outside if you are early

  • Our cloakroom will be closed – please travel light, you will be asked to keep you belongings with you during your appointment

During Your Appointment

  • For social distancing purposes, we will be using every other chair or use screen dividers

  • Every team member will wear a visor & a mask

  • Technicians will be wearing gloves

  • No open refreshments will be served – Bottled water or canned drinks are available with paper straws

  • Towels, gowns, aprons and hand towels will be single use only


Payment

  • We will now accept card or contactless payments only

  • Retail items will be available for sale, but cannot be touched. Please ask a member of the team to help you with this

  • If you would still like to reward your hairdresser with a gratuity, please ensure to secure the correct denomination in a sealed envelope

Hygiene

  • Additional cleaning throughout the day using disicide spray – a hospital grade disinfectant

  • Bathrooms will be cleared of all accessories & cleaned regularly

  • All team equipment will be disinfected between every appointment